Store Policies

Standard Return Policy

           Dead on Arrival items  : Return for replacement within 10 days from the date of delivery.

Unless another return policy is indicated on the item, products sold by Dealspointer are covered by the following Standard Return Policy. All products covered under this Standard Return Policy are backed by a 10-day Replacement Guarantee. If the product is Dead on Arrival /defective, you may return the item(s) to us within 10 days of delivery for a replacement with similar/same item.

Please note that the original and return shipping and handling charges will NOT be refunded or reimbursed under any circumstances.

Many manufacturers offer additional factory coverage. If you have purchased the OEM (Original Equipment Manufacturer) item with the retail packaging, please refer to the Manufacturer's Warranties Policy below.

Dealspointer in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective.

Special Return Policy

• Return for refund  (original purchase price only, shipping and handling is NOT refundable): 3 days from the date of delivery.
• 15% restocking fees will apply.
• The original and return shipping and handling charges will NOT be refunded or reimbursed under any circumstances.

In case you change your mind after you receive the item, you may return the item(s) to us within 3 days of delivery for a refund. All returns under Special Return Policy requires an RMA (Return Merchandise Authorization) number. All items returned without RMA number will be refused.

All returns under Special Return Policy must include the following:

1. Original packaging (manufacturer's box, plastic bags, etc.)

2. Original intact UPC barcode. Do not cut out the UPC code  until you have examined and tested the product to your satisfaction. Removal of the UPC code voids any possibility of return regardless

 of RMA or credit request status.

3. Valid Return Merchandise Authorization (RMA) is REQUIRED on every return package. You can obtain the RMA number by contacting us at sales@dealspointer.com with your Invoice Number or

 Order Number.

The RMA number must be written on the invoice or the shipping box. The RMA number must NOT be written on the original manufacturer's packaging. Items received with any writing on the original manufacturer's packaging will be refused and returned to you at your cost and without credit approval.

4. Original packing slip. Do not mail or dispose of the packing slip until you have examined and tested the product to your satisfaction.

5. The return must be complete and include all accessories (antennas, remote controls, batteries, software disks, etc.)

6. Manufacturer documentation (manuals, warranty cards, registration information, etc.)

7. The purchase price will be credited to the method of payment that was used for the original purchase.

 We take care when we ship your package. However, if an error has occurred at our end and wrong item has been shipped to you, please contact us @ sales@dealspointer.com within 3 days of receiving it.
 DO NOT OPEN THE ITEM.

• You will be asked to ship it back to us. Return will be accepted for Brand New , never opened items in original packaging.
• On receipt of Original Unopened item we will ship out the correct item immediately.

Important , Please note

• We do NOT accept returns of opened items unless it's defective.
•  All opened non-defective returns will be refused at customer's cost.
• For defective items we will offer replacement with similar item or repair of the original.
• For wrong shipped items, they must be returned in its brand new condition, never opened and still in its plastic wrap. 
• Dealspointer in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective.